09-25-2017 11:38 PM
I have the exact same issue. Bought a new session 5 and plug in the charger to charge up. Felt the unit was warm after a few hours but the charge led never came on. Could not turn on the unit even though I tried the menu button 10s/ shutter buttons rapid or hold 10s trick with so caed removed etc. Hugely disappointed to pay a premium to get the latest GoPro vs. it's many cheaper competitors but I can't even turn on the thing after trying for two days, if GoOro tech support won't resolve this in a day, it will lose a fan and a customer, its reputation...etc. it is hard to believe in this day and age you have such kind of issue when Apple products shipped precharged and ready to go.