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Sightseer
Posts: 1

GoPro Hero Problems

Okay, I've been having many problems with my GoPro Hero. The mode/power button isn't working after I install the latest update. It won't turn off because of the button not working. It won't charge and it is frozen. I have had many problems with this camera but I have only used it 3-4 times. I love making films and other thing but I can't, well because my camera isn't working. I have had problem with it not turning on and it only staying on for a couple of seconds when it has a fully charged battery before. Please help. Thank you!
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GoPro
Posts: 344

Re: GoPro Hero Problems

Hi @melaneys8,

 

Sorry to hear you're having some issues with your HERO camera's power button. Has the camera died from being on this long? What happens when you plug it in to charge? Do you see any kind of red LEDs on the front of the camera light up?

 

Please let me know and I'll be able to see what I can do to help out.

 

Thanks so much,

bschmals
GoPro Support Hub Moderator