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Sightseer
Posts: 1

GoPro Hero LCD Update Error

Que tal. 

 

Tengo una GoPro HERO+ LCD, que comenzó a fallar, se quedaba atorada, y tenía que esperar hasta que se acabara la bateria. Decidí reinstalar el software, desde mi computadora con la GoPro Quick. Pero al intentarlo marcó error. 

 

Luego lo intenté manualmente, pero en la pantalla sólo aparece "CAM UPDATE" y de ahí no pasa. 

Ya compré una nueva MicroSD Extreme, e intenté actualizar manualmente. Pero sigue igual, alguna idea de como reinstalar el Firmware o del problema raíz???

 

Sabrá alguien como solucionarlo??? 20190516_203234.jpg

Saludos 

GoPro
Posts: 8,968

Re: GoPro Hero LCD Update Error

Hi @froylanp835

 

Try doing a FULL format on the SD card through a computer.

Make sure that your camera is at least 40-50% charged before reinserting the SD card for the update.

 

If all else fails, the next step is to reach out to our Support Team.

They are available by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

Ej