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Nomad
Posts: 43

GoPro Hero 9 reset and Cloud upload

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A newbie problem.

GoPro Cloud recognize somehow uploaded recordings. I hope it is not based on recording file name. My question is: will resetting my camera to default settings (and presets) cause problems with future footage upload? I've read somewhere on this forum that resetting the camera to defaults resets recording counter which is used in filenames.


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Nomad
Posts: 43

Re: GoPro Hero 9 reset and Cloud upload

[ New ]
Hi @aragon1006 !
I am not sure what part of my earlier messages you are referring to.
Anyway, my checks confirmed that resetting camera had no impact on Cloud upload.

View solution in original post


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Hiker
Posts: 11

Re: GoPro Hero 9 reset and Cloud upload

[ New ]

Je pense que ce n'est pas très important car si j'ai bien compris le site Gopro Plus (Cloud), il vérifie si une vidéo est déjà sur le cloud en comparant la taille du fichier également.
A pire, télécharge tes vidéo sur ton PC avant de faire un reset.

 

Mais je pense qu'il n'y a pas de risque de perdre les vidéos sur le cloud

Nomad
Posts: 43

Re: GoPro Hero 9 reset and Cloud upload

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Thank you for your post.

I am more concerned about being able to upload new recordings with filenames that already exist in the GoPro Plus Cloud. Now I can see there is one more thing to be worried about (existing files being overwritten).

GoPro Plus Cloud is my place of choice for recordings storage, downloading all to my computer is something I would like to avoid.
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GoPro
Posts: 29,722

Re: GoPro Hero 9 reset and Cloud upload

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Hi @macnuts

 

For the "file already exists" error, can you please check if there are files stuck on upload?

See Manage Upload Page in Media Library 

 

Thanks!

Ej

Nomad
Posts: 43

Re: GoPro Hero 9 reset and Cloud upload

[ New ]
Hi @aragon1006 !
I am not sure what part of my earlier messages you are referring to.
Anyway, my checks confirmed that resetting camera had no impact on Cloud upload.
GoPro
Posts: 29,722

Re: GoPro Hero 9 reset and Cloud upload

[ New ]

Hello @macnuts

 

Sorry for the confusion.

Resetting the presets will not affect the auto-upload setup.

If you chose to reset the camera to its factory settings, you will have to set up auto upload again.

In addition, resets done on the camera will not affect the file name counters.

 

Thanks!

Ej