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Tourist
Posts: 3

GoPro Hero 9 freezes/has a stroke when being used as a OBS webcam for Twitch

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We bought 2 GoPro Hero 9 in November specifically to be used as webcams for Twitch streaming.  They are being used on 2 differnet brand-new iMac computers for 2 different setups.  They are constantly having a stroke and freezing half of the frame.  We have updated the firmware via the app, with the SD card, bought USB 3.1 cables, and tried using the cable that comes with it.    

 

When this happens the camera completely freezes and can't even be turned off.  We have to unplug it and remove the battery in order to reboot it.

 

We also have kill our stream to reboot OBS and we lose a lot of viewers because of this.  Somehow, despite these constanty issues we have been able to make partner on Twitch.

 

We talk a lot of sh*t about these cameras on stream and recommend nobody buy them for streaming.   If you are thinking about buying one, check the forums because we aren't the only ones having issues.

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Tourist
Posts: 3

Re: GoPro Hero 9 freezes/has a stroke when being used as a OBS webcam for Twitch

[ New ]

Also want to add that we have the issue with or without the battery...

GoPro
Posts: 20,465

Re: GoPro Hero 9 freezes/has a stroke when being used as a OBS webcam for Twitch

[ New ]

Hello, @timmmmmmmmmer. Does the camera freeze when used on its own, that is, not as a webcam? Do you use a Media Mod with the camera when streaming? Does it matter which platform is used? 

Tourist
Posts: 3

Re: GoPro Hero 9 freezes/has a stroke when being used as a OBS webcam for Twitch

[ New ]

@mariustanya  I have never used it on it's own - just bought it to use as a webcam. I don't use a media mod.  Have only used it with OBS.

GoPro
Posts: 28,439

Re: GoPro Hero 9 freezes/has a stroke when being used as a OBS webcam for Twitch

[ New ]

Hi @timmmmmmmmmer

 

What version is the camera on?

Do you get any freezing issues when using the camera on its own? Ex. Recording or playing back videos

Are there other settings you can check with the streaming device/tool?

 

Thanks!

Ej

Sightseer
Posts: 1

Re: GoPro Hero 9 freezes/has a stroke when being used as a OBS webcam for Twitch

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Having a similar issue... brand new gopro 9, no battery, used as webcam... stream to OBS randomly freezes and the cam has to be deactivated and reactivated to get it going again. It's like it just stops sending data to OBS via usb and has to be nudged to go back to it.