Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Hiker
Posts: 74

Re: GoPro Hero 9 Black broke only after 5 months!!!

[ New ]

Great to know you have fixed your problem.

 

Hope the new one works!😂

Adventurer
Posts: 13,653

Re: GoPro Hero 9 Black broke only after 5 months!!!

[ New ]

Yes the contactus page is here to get with a phone or chat, and follow the reps 1.5 hour troubleshoot, hours later to get an RMA. and   have within 10 days to return to the warehouse,  Keep track to it gets signed in, quarantined time and your 1 week processing, all in all 3 weeks  later you get the camera back

Tourist
Posts: 5

Re: GoPro Hero 9 Black broke only after 5 months!!!

[ New ]
I did thank you, should be on the way soon!
Tourist
Posts: 5

Re: GoPro Hero 9 Black broke only after 5 months!!!

[ New ]
Tried that update but no luck. They're sending me a new one in the mail!
Tourist
Posts: 5

Re: GoPro Hero 9 Black broke only after 5 months!!!

[ New ]
I contacted them, tried the a manual update but no luck. they're sending me a new one in the mail.