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Tourist
Posts: 3

GoPro Hero 9 Black/ Stops responding after few videos.

[ New ]

My GoPro Hero 9 Black records a few short videos and then stops responding when hitting the record button. To resolve this, I must take the battery out, reinstall and power the camera back up to record again. This happens almost everytime I use the camera now. Anyone else having this problem. Any fixes known? 

 

Thanks

Tim


Accepted Solutions
GoPro
Posts: 24,297

Re: GoPro Hero 9 Black/ Stops responding after few videos.

[ New ]

Hello @boomerts

 

Do you have the camera up to date?

Does the camera power off when the recording is stopped?

Is QuikCapture turned on? 

See if turning this option off will make a difference. Swipe down from the main screen to pull up the dashboard.

Tap on the bunny icon to turn the option on/off.

 

Let us know how it goes.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 24,297

Re: GoPro Hero 9 Black/ Stops responding after few videos.

[ New ]

Hello @boomerts

 

Do you have the camera up to date?

Does the camera power off when the recording is stopped?

Is QuikCapture turned on? 

See if turning this option off will make a difference. Swipe down from the main screen to pull up the dashboard.

Tap on the bunny icon to turn the option on/off.

 

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 3

Re: GoPro Hero 9 Black/ Stops responding after few videos.

[ New ]
I just updated the camera. Have not tried it since update.
Yes, camera powers off after recording.
Yes, Quick capture is ON. I will turn it off to see how it performs.
Thanks EJ, hope this work.