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Tourist
Posts: 2

GoPro Hero 8 - multiple issues

Hello,

 

I recently bought a new GoPro ahead of a vacation. I've had multiple issues with my new GoPro: 1) files went missing (I'm still trying to recover them + some seem to be corrupted and can't be viewed); and 2) the camera would turn off (although charged) and wouldn't turn on again unless I'd either take the battery out and reinsert it, or wait a few hours before turning it on again. 

 

Is it possible there are manufacturing issues with my GoPro or are these common issues? Again, I bought it before going on vacation, so I've had it for no more than 2 week.

 

Many thanks,

Filippo

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Nomad
Posts: 4,420

Re: GoPro Hero 8 - multiple issues

Is the camera connected to a phone, tablet or your pc?  If so, is the option to automactially download files selected?  This is the only reason files would be removed from your SD Card.  

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Tourist
Posts: 2

Re: GoPro Hero 8 - multiple issues

Thanks - actually files got deleted and/or corrupted while the sd was in the camera and not connected to anything else.