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GoPro
Posts: 24,297

Re: GoPro Hero 8 black LCD Screen Cracked

[ New ]

Hi @visnu32

 

Try clearing the browser's cache or use a different browser.

I have just tried it on my end and was able to get through.

 

Thanks!

Ej

Tourist
Posts: 6

Re: GoPro Hero 8 black LCD Screen Cracked

[ New ]

I have tried all the methods suggested getting connected, unfortunately, all the methods failed. Is it possible if I can get support through email or something? 

My last report number was 07853080

GoPro
Posts: 12,487

Re: GoPro Hero 8 black LCD Screen Cracked

[ New ]

@visnu32, apologies for the inconvenience. Support via email is no longer available in our system.

Our Support Team tried contacting the phone number associated with your callback request to no avail. 

We really want to help out as best as we can. Could you please try submitting another callback request and be sure to put in your best contact number on the form? Or you may try another phone number, if available.