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Tourist
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GoPro Hero 8 - Water inside - Molhando o interior

I recently bought a GoPro Hero 8, did some tests at home, putting it in a glass for just under 30 seconds and when opening it, I came across some moisture inside (Battery). I would like to know what to do to resolve this. since I already checked if it is well closed and did several tests, it always comes in water.
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Portugues
Recentemente comprei uma GoPro Hero 8, fiz alguns testes em casa, colocando ela em um copo por pouco menos de 30 segundos e ao abrir ela, deparei com uma certa umidade em seu interior (Bateria). gostaria de saber o que fazer para resolver isso. uma vez que já conferi se está bem fechada e fiz varios testes, ela sempre entra agua.

2020-02-06 13.05.46.jpg

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GoPro
Posts: 4,583

Re: GoPro Hero 8 - Water inside - Molhando o interior

@mrdhs, sorry to hear about what happened. So long as all camera doors are closed, the HERO8 Black is waterproof down to 10m (33ft) without housing. We want to look at what we can do to extend our help. Please contact our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 4,583

Re: GoPro Hero 8 - Water inside - Molhando o interior

@mrdhs, sorry to hear about what happened. So long as all camera doors are closed, the HERO8 Black is waterproof down to 10m (33ft) without housing. We want to look at what we can do to extend our help. Please contact our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.