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Tourist
Posts: 2

GoPro Hero 8: Not Charging - Heating up

[ Edited ]

Hi Team

 

My 9 month old Hero 8 has stopped charging, and gets heated up.

Ive tried with 2 Gopro original battery and original cable and a charger with recommended output.

Ive also tried charginit up from a PC, still wouldnt help.

It was wokring fine 2 weks back,

 

Please help.

 

Best

Arjun

***ne@gmail.com

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Tourist
Posts: 2

Re: GoPro Hero 8: Not Charging - Heating up

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GoPro
Posts: 18,464

Re: GoPro Hero 8: Not Charging - Heating up

Hi @pulsarjune

 

The best path forward is to reach out to our Support Team.

You may contact them through https://gopro.com/help/ContactUs
Please let them know of the troubleshooting steps taken.
 

Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
 

Thanks!

Ej