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Sightseer
Posts: 1

GoPro Hero 8 Black or is it a Hero 6

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Bought a GoPro Hero 8 (Black) in May 2020. The freezing starting instantly. A months later issues with the battery. When I put the battery the Hero 8 ALWAYS automatically turned on. Nothing fixed that. Called GoPro tech and nothing could fix it. Learned how to deal with it and put it away for awhile because of the frustration. Holidays approach and I get it out. Then I noticed when I put the battery in my Hero 8 the little screen on the front of the Hero 8 showed HERO 6!!!!
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GoPro
Posts: 27,146

Re: GoPro Hero 8 Black or is it a Hero 6

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Hi @michnecole

 

What SD card are you using? How was the last update done?

Please try re-flashing the software. Follow the manual update steps on https://gopro.com/en/us/update/hero9-black

Let us know how it goes.

 

Thanks!

Ej

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GoPro
Posts: 27,146

Re: GoPro Hero 8 Black or is it a Hero 6

[ New ]

Hi @michnecole

 

What SD card are you using? How was the last update done?

Please try re-flashing the software. Follow the manual update steps on https://gopro.com/en/us/update/hero9-black

Let us know how it goes.

 

Thanks!

Ej