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Hiker
Posts: 20

GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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Hallo zusammen,

 

mir ist aufgefallen, dass wenn ich im Foto- oder Zeitraffer-Modus befinde und die Ausgabe "RAW" ausgewählt habe, das Vorschaubild in der Gopro App auf dem Handy (Huawei Mate 10 Pro) verkleinert dargestellt wird. Wechsel ich in die Ausgabe "Standard" ist das Vorschaubild in Normalgröße. Siehe Dateianhang.

 

Kreuztest mit einem anderen Handy (Samsung S10) zeigt den gleichen Fehler. App de- und neuinstalliert, GoPro auf Werkseinstellung zurückgesetzt aber der Fehler bleibt bestehen.

 

Vllt. hat jmd mit einem gleichen Problem oder hat dieselbe Konfiguration und es funktioniert dagegen einwandfrei. Alle Produkte sind auf den aktuellesten Softwarestand! Ab heute auch die Version 1.60 GoPro aber Fehler bleibt weiterhin bestehen!

 

Gruß Ralf

IMG-20200123-WA0033.jpg
Explorer
Posts: 13,055

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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GoPro cameras create two files when capturing photos and video. The second file is lower resolution for display on mobile devices when the original cannot be utilized by the device.

Your phone will have no issue displaying the Photo when in standard, but will have issue in RAW. It's just displaying the low resolution thm file since RAW photos are created with a .GRP extension and can only be read by Adobe Camera Raw (ACR), version 9.7 or later, Adobe Photoshop Lightroom CC (2015.7 release or later) and Adobe Photoshop Lightroom 6 (version 6.7 or later).
Hiker
Posts: 20

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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Hallo Daniel, erstmal Danke für deine Unterstützung. Aber dies bei 2 unabhängigen Handygeräten (Huawei und Samsung)? Bevor wir uns missverstehen, es handelt sich hier um die Live-Ansicht und nicht um die RAW-Datei! Ich habe mir eine GoPro7 Hero Black zum Testen besorgt und hier wird das Live-Vorschaubild in der GoPro-App richtig angezeigt. SieheAnhang. Wenn sich an dem RAW-Format von der 7 auf die 8 was getan hat kann man den Test ignorieren.

GOPR0973_1579873137578_high.JPG
Adventurer
Posts: 14,090

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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AR 9aspect ratioI am thinking

 

Adventurer
Posts: 14,090

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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if you are asking about Aspect ratio 4:3 for photo, timelapse photo gopro does not do 16:6 only with the Ambrella chip  with vid + photo only or manual  photo during video, a video frame grab through the camera.

 

Also when Prismo app was around  the actual all takken a photo  shot through a gopro lens using your smartphone, which GoPro has no clue how to do or offer us.

 

wit hthe  gopro App we can grab AR 16:9 shots that way , or an editir.  but theactual live view is as shown   bars to the side  an wider bars to the side for photo.   I given more detail than asked for.

Hiker
Posts: 20

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

[ New ]

Hallo fishycomics,

 

erstmal vielen Dank für die Aufklärung! 

 

Also werde ich damit leben müssen bis GoPro dies vllt. ändert. Nur halt komisch, dass auf der Hero 7 Black alles richtig angezeigt wird.

 

Aber wie gesagt, wenn sie was zu der RAW-Version/Einstellung der 8 geändert haben dann zieht nicht der Vergleich ;-)

 

Hiweis: Problem hatte ich schon mit der alten Version der GP8.

 

Gruß Ralf

Adventurer
Posts: 14,090

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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If I have missunderstood or said things wrong  i apologize.  Yes we have to liv with gopro they are the  People that SHOULD be answering you not us saying if asked we can only offer our opinion.  Maybe getting in contact or getting to the Feedback page and suggesting a fix.   GoPro  hope we helped out

 

I agree LRV files are made but what we see are different  on the app and camera more a Aspect ration and more an OVERLAY, that gopro created and correctly displayed. DJI has the better screen Yi as well but gopro   does not.    also if we closely look at the  touchscreen off you will see theBLACK film. that said we have to live with it or maybe that display mode be bigger no our smartphones are.. Lol

 

 glad we were in some way helpful.

Hiker
Posts: 20

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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Dafür nochmal vielen Dank! 

 

Aber schon krass was hier passiert und dies bei gleicher Einstellung. Oben GoPro Hero 7 und unten die 8er. Ansicht ist vom Handy (horizontal und vertikal RAW-Format)

 

 

 

CollageMaker_20200124_155624168.jpg
Adventurer
Posts: 14,090

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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I own a Sony camera when they updated to the next Model they changed things, saying they were the same, the mm was off  by just 1mm.  so firmware can be one issue not the same  for the Hero 8 but matched up as close,  who knows but gopro.

Nomad
Posts: 165

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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If you want to see your RAW File you need to remove your Micro SD Card out of the Camera than use a EXTERNAL USB CARD READER than open your folder find your RAW File in this CASE is GOPR001.GPR this file extension will not able to view with any computer you MUST HAVE ADOBE PHOTOSHOP or LIGHTROOM in order to view it and adjust it with CAMERA RAW.

Nomad
Posts: 165

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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From my Computer with the External CARD Reader I was able to see 2 files from the folder one is regular JPG and the raw file is GPR. If you can see one was able to see as a thumbnail and the other one just blank. 

 

Screen Shot 2020-01-24 at 2.31.21 PM.png

 

 

Right Click the GPR and open with PS it will open in Camera RAW

Screen Shot 2020-01-24 at 2.33.16 PM.png

 

 

As you can see the two images open in PS one is GPR and the second JPG .

Screen Shot 2020-01-24 at 2.35.49 PM.png

Hiker
Posts: 20

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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Hi folks, thanks for your support but what I mean is the preview in the GoPro app when selecting RAW output instead of Standard, HDR or Superview. It's all about the view, not the raw file. For illustration, see the comparison on the first page GP7 vs GP8! GoPro hast to solved the issue with an update! I have contacted the support and they pointed to the latest update 6.4.2 to Android. Release unknown.
GoPro
Posts: 20,465

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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Good to know that a case has already been established for your concern, @ras681. It would be best to continue working with our Support team so our Product team will be able to look closer into it. In the meantime, if you haven't yet, try toggling to other options then go back to Raw and see if it makes a difference in the preview. Thanks!

Hiker
Posts: 20

Re: GoPro Hero 8 Black RAW-Modus App-Ansicht verkleinert.

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As a workaround, this can be used but it must be solved 😉

Thanks.