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Tourist
Posts: 1

GoPro Hero 8 Black Not Powering ON

[ New ]

Hi guys,

 

I would like to ask for help. Because my GoPro 8 won't turn ON even if the battery is fully charged. And I also tried other GoPro 8 batteries, still the same it won't turn ON. I just bought this last August 2020.

 

Thank you.


Accepted Solutions
GoPro
Posts: 29,888

Re: GoPro Hero 8 Black Not Powering ON

[ New ]

Hi @milbert993

 

Sorry for any trouble caused.

Does the camera power on when plugged in without the battery?

Please go over the steps on HERO8 Black - Will Not Power On

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej

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All Replies
GoPro
Posts: 29,888

Re: GoPro Hero 8 Black Not Powering ON

[ New ]

Hi @milbert993

 

Sorry for any trouble caused.

Does the camera power on when plugged in without the battery?

Please go over the steps on HERO8 Black - Will Not Power On

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej