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Nomad
Posts: 38

GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

[ Edited ]

I am able to replicate this pretty much everytime.   Shoot in 4k 100mbps with quickcapture.  You will see the gopro loses all video info after 5:20.  

 

This only seems to happen when quickcapture is being used.  

 

https://streamable.com/smdg8

Highlighted
Nomad
Posts: 38

Re: GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

UPDATE: Bug is still occuring regardless if quicktime is being used or not.    

 

Can any1 else comment and run tests on their unit?  

 

Start a 4k recording on a freshly formatted sd card at 100mbps.   Stop the recording around the 8:00 mark.  

Highlighted
Nomad
Posts: 38

Re: GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
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Backpacker
Posts: 1,064

Re: GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

hi,

5:20 is the chunk in 4K 100MBps gopro saves.

 

I've just recorded 9:20 min without issue, 5:20+4:00

4K 25fps SuperView Hypersmooth on, bitrate high.

 

card : 

SANDISK EXTREME microSDXC 256 GB A2 C10 V30 UHS-I U3 Mobile sdsqxa1-256g-gn6ma

 

your settings?

 

 

the one from the list https://gopro.com/help/articles/block/microSD-Card-Considerations

Capture.JPG

 

in gopro.jpg

 

on_gopro_mobile.jpg

 

 

just me,

robert

Highlighted
Backpacker
Posts: 1,064

Re: GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

another test 19:12

 

4K 4:3 25fps hypersmooth on, wide, high bitrate

 

Capture1.JPG

1912.jpg

 

robert

Highlighted
Backpacker
Posts: 1,064

Re: GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

[ Edited ]

 

and let's summarize:

 

firmware 1.20

sdcard: SANDISK EXTREME microSDXC 256 GB A2 C10 V30 UHS-I U3 Mobile sdsqxa1-256g-gn6ma

 

4K 25fps SuperView Hypersmooth on, bitrate high - 9:20

4K 4:3 25fps hypersmooth on, wide, high bitrate - 19:12

4K 50 fps, Wide, Hypersmooth on, bitrate high - 8:47

 

works for me

 

maybe the card makes the difference....

 

0847.jpg

 

 

0847_on_mobile.jpg
Highlighted
Hiker
Posts: 42

Re: GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

I too had this problem. I can confirm that shooting 8 minutes at 4K 4:30 100 bits works fine if not using QuikCapture - the files are recorded and divided into two files properly. For my uses I'll just avoid QuikCapture until GoPro addresses this in firmware. Which I hope they will do, as this bug renders QuikCapture dangerous, i.e., unusuable for 4K.

Highlighted
Nomad
Posts: 38

Re: GoPro Hero 8 Black Losing 2nd half of file after 5:20 Bug (video included)

[ Edited ]

Thanks for the tests rob.  May I ask you to try 1 more test (in 4k 30p wide) and stop the recording around the 7:40 mark. Additionally do this on a freshly formatted sd card

 

 

 

I am using this card which should have 0 issues. 

I contacted gopro support and they opened up a case in regards.   

Ill let every1 know what the outcome is.  

 

https://shop.westerndigital.com/products/memory-cards/sandisk-extreme-pro-uhs-ii-microsd#SDSQXPJ-064...