07-11-2020 11:42 AM
GoPro Hero 8 Black Audio Problems[ New ]
Since I have gotten my Gopro, it has had audio problems. Basically, in short, sporatically when I record video the audio is completely damaged. Sounds like high pitched skreeching over the audio.
07-11-2020 04:25 PM
Re: GoPro Hero 8 Black Audio Problems[ New ]
Hello @lithelift21543. Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
If the issue persists, please upload a sample raw/unedited footage to your Dropbox or Google Drive and let our Support team know so they can help you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.