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Tourist
Posts: 2

GoPro Hero 8 Battery Door Help

So I just got a GoPro Hero 8 and I can’t help but notice that the end of the battery door doesnt seem to be as “closed” as it should be. In the photo you can see it hangs a little over the end. Yes I’m well aware on how to properly open and close this compartment. I’ve also tried both with and without the battery inserted. The side and the other end look perfectly fine and there is no red showing, but this little overhang has me worried on if I can take this underwater or if I have to get a replacement door first. So is this fine or should I be looking at getting a replacement door?IMG_0660.jpgimage0.jpeg

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Nomad
Posts: 3,482

Re: GoPro Hero 8 Battery Door Help

Please post a picture of the side of the camera too showing the battery door.  This will show if the door is closed properly or maybe bent.

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Tourist
Posts: 2

Re: GoPro Hero 8 Battery Door Help

Here it is.
image.jpg
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Nomad
Posts: 3,482

Re: GoPro Hero 8 Battery Door Help

To be safe, I would look at getting a replacement door.  There shouldn't be any overhang like that and it's most likely the door was slightly bent during production.  Contact GoPro directly using the "contact us" option at the bottom of the page.