04-25-2020 11:25 PM
So I just got a GoPro Hero 8 and I can’t help but notice that the end of the battery door doesnt seem to be as “closed” as it should be. In the photo you can see it hangs a little over the end. Yes I’m well aware on how to properly open and close this compartment. I’ve also tried both with and without the battery inserted. The side and the other end look perfectly fine and there is no red showing, but this little overhang has me worried on if I can take this underwater or if I have to get a replacement door first. So is this fine or should I be looking at getting a replacement door?
04-26-2020 09:36 AM
To be safe, I would look at getting a replacement door. There shouldn't be any overhang like that and it's most likely the door was slightly bent during production. Contact GoPro directly using the "contact us" option at the bottom of the page.