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Sightseer
Posts: 1

GoPro Hero 7 will not power up and will not charge

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Hero 7 Silver Purchased at Best Buy, only used 3 times in less than 3 months.  Will not charge and will not power up.  What to do?

 

GoPro
Posts: 29,783

Re: GoPro Hero 7 will not power up and will not charge

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Hi @williamp62778

 

The steps on HERO7 Will Not Power On should help you out.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej