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Tourist
Posts: 2

GoPro Hero 7 doesn't work on colder days

Not even on t-shirt weather 55 degree farenheit mornings.  GoPro tech support suggest turning off all the cool added functionality the hero 7 black has to offer (hypersmooth, 4k, voice command, wifi, 2k, 60fps, etc.) in effort to make it work on cooler days.  Can I get a free upgrade please?

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GoPro
Posts: 17,745

Re: GoPro Hero 7 doesn't work on colder days

Hi @graywave70156

 

Here are some articles you may check:

How to Improve Battery Performance in Cold Weather

Camera Performance in Extreme Temperatures

 

You may also do a follow up with our Support Team regarding your case.

 https://gopro.com/help/ContactUs 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: GoPro Hero 7 doesn't work on colder days

You’re disregarding the point. I’ve tried these tips and they don’t work well. Nor does GoPro offer any combative cases or pocket warmers to help the issue. Hero 7 black doesn’t work as advertised.