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Tourist
Posts: 2

GoPro Hero 7 doesn't work on colder days

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Not even on t-shirt weather 55 degree farenheit mornings.  GoPro tech support suggest turning off all the cool added functionality the hero 7 black has to offer (hypersmooth, 4k, voice command, wifi, 2k, 60fps, etc.) in effort to make it work on cooler days.  Can I get a free upgrade please?

GoPro
Posts: 29,607

Re: GoPro Hero 7 doesn't work on colder days

[ New ]

Hi @graywave70156

 

Here are some articles you may check:

How to Improve Battery Performance in Cold Weather

Camera Performance in Extreme Temperatures

 

You may also do a follow up with our Support Team regarding your case.

 https://gopro.com/help/ContactUs 

 

Thanks!

Ej

Tourist
Posts: 2

Re: GoPro Hero 7 doesn't work on colder days

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You’re disregarding the point. I’ve tried these tips and they don’t work well. Nor does GoPro offer any combative cases or pocket warmers to help the issue. Hero 7 black doesn’t work as advertised.