10-29-2019 01:53 PM
As I said I am extremely disappointed in this service as the returns process took a long time and was expecting a new camera as a replacement.
If anyone can give me any suggestion of what to do next, I would really appreciate it.
11-01-2019 02:27 PM
Sorry for any trouble caused.
If you have further questions/concerns regarding your case, it is best to contact our Support Team.
The chat and phone option should work.
Please make sure you are using a network that allows calls to toll free numbers.
When initiating a chat session, try selecting US-English.
You should be able to get through.