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Tourist
Posts: 1

GoPro Hero 7 black blocking

My GoPro 7 black blocking of first day on the photos and video sometime. Its not possible to download most of the videos on the phone, computer or share somewhere. If i do - there is only sound. The SD card is SandDisk Extreme 64GB. So i can't understand waht is the problem!?

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GoPro
Posts: 19,775

Re: GoPro Hero 7 black blocking

 

Hi @stoutjump11536

 

How are you transferring the files to your phone/computer?

Is it via the GoPro app or are you manually transferring the files?

Have you tried formatting the SD card?

 

 

Thanks!

Ej