06-19-2019 08:34 AM
10-10-2019 06:23 AM
10-10-2019 08:54 PM
In my new GoPro Hero 7 Black delivered 3 days back by amazon, the battery door is so hard to open, the press button lock doesnt release smoothly causing my thumb or finger to slip and thus not open and then when it does finally open, the button on the flipped out lid seems to be still in a depressed condition. Is this normal ?. When closing the lid back exactly as supposed to, the button sometimes remains slight depressed. So i have to slide it back open and shut it once more the get it flush. Other times when im lucky it does sit flush and clicks closed in one move.
Its funny how i see so many people complaining but GoPro replies only non committal without a hint also that they will (or your entitled) give you a replacement. Its just vague statements such as "we will try to figure tihs out together", "take it to the store so you can see how to solve this", "contact our team so we can discuss about this". Whats there to discuss, its clearly a flaw in the production line and happens because in 1000 units not all of them will have 100% perfection in all aspects, there is chance for marginal variations which can cause such problems. But the company should ethically stand behind its product, esp when they brand it as "tough as nails". Looks like they want to give you a bandaid and send you on your way.
02-03-2020 04:46 PM
I tried uploading my pics from my iPhone library onto this post and it says invalid extension but trust me it’s the same if not worse, especially by the hinge on the door.