Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-252316%22%20slang%3D%22en-US%22%3EGoPro%20Hero%207%20and%20problem%20%22RTMP%20CONNECTION%203G%2F4G%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252316%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%20class%3D%22%22%3ESorry%20for%20my%20english.%20%3CSTRONG%3EThis%20is%20a%20serious%20problem%3A%3C%2FSTRONG%3E%3CBR%20%2F%3EWhen%20you%20are%20doing%20a%20live%20stream%20using%20RTMP%20and%20the%203G%20%2F%204G%20connection%20momentarily%20stops%20(bridge%20or%20lack%20of%20field%20for%20a%20few%20seconds)%2C%20GoPro%20%22network%20error%22%20and%20end%20of%20the%20streaming.%20It%20would%20be%20more%20intelligent%20to%20wait%20for%20the%20data%20and%20resume%20his%20work.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3ESo%20it%20becomes%20useless%20to%20stream%20in%20ACTION%20!!%20Do%20you%20want%20to%20tell%20me%20that%20I%20bought%20an%20expensive%20WEBCAM%3F%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3EThanks.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-252316%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-253677%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%207%20and%20problem%20%22RTMP%20CONNECTION%203G%2F4G%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-253677%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F77842%22%20target%3D%22_blank%22%3E%40boldcave23856%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20bringing%20this%20up.%3C%2FP%3E%0A%0A%3CP%3EI'll%20have%20this%20raised%20to%20the%20team%20in%20charge.%3C%2FP%3E%0A%0A%3CP%3EPlease%20continue%20to%20check%20our%20website%20for%20updates.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-275948%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%207%20and%20problem%20%22RTMP%20CONNECTION%203G%2F4G%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-275948%22%20slang%3D%22en-US%22%3EAnd%20gopro%20engineers%20did%20nothing%20with%20this%20issue%20in%201.6.1.%20Firmware%20update.%20This%20problem%20still%20remains.%20Gopro%20drops%20livestream%20if%20it%20feels%20the%20internet%20signal%20is%20low%20even%20if%20it%20occurs%20for%20couple%20of%20seconds.%20Please%20let%20me%20decide%20when%20I%20should%20drop%20my%20livestream.%20I%20can%20better%20care%20about%20strength%20of%20internet%20signal%20than%20a%20gopro.%20Please%20fix%20this%20issue.%20Sorry%20for%20my%20bad%20english.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-275949%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%207%20and%20problem%20%22RTMP%20CONNECTION%203G%2F4G%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-275949%22%20slang%3D%22en-US%22%3EAlso%20gopro%20engineers%20encreased%20bitrate%20of%20the%20video%20up%20to%204000%20kbit%20per%20second%20in%201.6.1.%20firmware%20update%20when%20you%20do%20RTMP%20custom%20livestream%20in%20minimum%20resolution%20480p.%20For%20what%20reason%3F%20To%20make%20your%20livestream%20more%20unstable%3F%20In%201.5.1.%20firmware%20in%20this%20setting%20of%20480p%20custom%20rtmp%2C%20bitrate%20was%202500%20kbit%2Fs%20which%20is%20quite%20normal.%20Please%20fix%20this%20problem.%20Give%20us%20more%20flexible%20settings.%20Let%20us%20choose%20video%20bitrate%20and%20also%20audio%20bitrate!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-281174%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%207%20and%20problem%20%22RTMP%20CONNECTION%203G%2F4G%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-281174%22%20slang%3D%22en-US%22%3E%3CP%3EI%20got%20same%20problem%20as%20you%20but%20im%20using%20wifi%20.%20My%20gopro%20show%20Connection%20Error%20after%2060-65%20min%20when%20live%20with%20youtube%3C%2FP%3E%3CP%3ETested%20with%203%20Wifi%20network%20and%20all%20streaming%20stopped%20after%2060-65%20min.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-281651%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%207%20and%20problem%20%22RTMP%20CONNECTION%203G%2F4G%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-281651%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F85856%22%20target%3D%22_blank%22%3E%40dlcv81882%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20see%20information%20on%20your%20other%20post.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1

GoPro Hero 7 and problem "RTMP CONNECTION 3G/4G"

Sorry for my english. This is a serious problem:
When you are doing a live stream using RTMP and the 3G / 4G connection momentarily stops (bridge or lack of field for a few seconds), GoPro "network error" and end of the streaming. It would be more intelligent to wait for the data and resume his work.

So it becomes useless to stream in ACTION !! Do you want to tell me that I bought an expensive WEBCAM?

Thanks.

 

GoPro
Posts: 10,154

Re: GoPro Hero 7 and problem "RTMP CONNECTION 3G/4G"

 

Hi @boldcave23856

 

Thank you for bringing this up.

I'll have this raised to the team in charge.

Please continue to check our website for updates.

 

Thanks!

Ej

 

Hiker
Posts: 13

Re: GoPro Hero 7 and problem "RTMP CONNECTION 3G/4G"

And gopro engineers did nothing with this issue in 1.6.1. Firmware update. This problem still remains. Gopro drops livestream if it feels the internet signal is low even if it occurs for couple of seconds. Please let me decide when I should drop my livestream. I can better care about strength of internet signal than a gopro. Please fix this issue. Sorry for my bad english.
Hiker
Posts: 13

Re: GoPro Hero 7 and problem "RTMP CONNECTION 3G/4G"

Also gopro engineers encreased bitrate of the video up to 4000 kbit per second in 1.6.1. firmware update when you do RTMP custom livestream in minimum resolution 480p. For what reason? To make your livestream more unstable? In 1.5.1. firmware in this setting of 480p custom rtmp, bitrate was 2500 kbit/s which is quite normal. Please fix this problem. Give us more flexible settings. Let us choose video bitrate and also audio bitrate!
Hiker
Posts: 18

Re: GoPro Hero 7 and problem "RTMP CONNECTION 3G/4G"

I got same problem as you but im using wifi . My gopro show Connection Error after 60-65 min when live with youtube

Tested with 3 Wifi network and all streaming stopped after 60-65 min. 

Highlighted
GoPro
Posts: 10,154

Re: GoPro Hero 7 and problem "RTMP CONNECTION 3G/4G"

Hi @dlcv81882

 

Please see information on your other post.

 

Thanks!

Ej