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Sightseer
Posts: 1
Accepted Solution

GoPro Hero 7 White will not turn on or charge.

As stated in title my Hero7 White doesnt turn on ir work at all. Tried resetting still nothing. I do not have the box either as it was stolen along with my luggage at the airport

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GoPro
Posts: 14,474

Re: GoPro Hero 7 White will not turn on or charge.

Sorry to hear about the stolen luggage, @adeptalp73. If you have the charging cable and a power source or charger that outputs 5V, 1-2A, or a computer, try the steps-to-fix here HERO7 Will Not Power On. These steps should help resolve the issue. Should you need further assistance, you may reach our Support team through https://gopro.com/help/ContactUs .

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Highlighted
GoPro
Posts: 14,474

Re: GoPro Hero 7 White will not turn on or charge.

Sorry to hear about the stolen luggage, @adeptalp73. If you have the charging cable and a power source or charger that outputs 5V, 1-2A, or a computer, try the steps-to-fix here HERO7 Will Not Power On. These steps should help resolve the issue. Should you need further assistance, you may reach our Support team through https://gopro.com/help/ContactUs .