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Sightseer
Posts: 1

GoPro Hero 7 White - Red light flickering and LCD screen black

Hello! I was using my GoPro during vacation and it worked perfectly until I tried to turn it on again and I noticed the LCD screen went completely black and the frontal red light started flickering and hasn’t stopped since. I tried to restart it through the power/mode button but nothing has worked, and both the LCD screen and the red light keep malfunctioning.

What can I do since I can’t remove the battery and I can’t see the commands of the camera because of the black screen?

Help!
GoPro
Posts: 3,053

Re: GoPro Hero 7 White - Red light flickering and LCD screen black

@sunnyapex0861, please ensure that the SD card isn't inserted between the SD card slot and the battery. Doing so can put pressure on the back of the touch display. 

 

If this isn't the case and the rear LCD touch screen display on your HERO5 Black appears black, you can try to perform a manual update. Follow the manual update instructions specified on this article: Software Update Instructions for HERO7 Cameras

Let us know how it goes.