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Sightseer
Posts: 1

Re: GoPro Hero 7 Silver freezing

I have the same issue, please advise how to fix it, thanks!

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GoPro
Posts: 11,601

Re: GoPro Hero 7 Silver freezing

Hi @pablink182

 

If you were able to try the steps suggested above and it's still the same, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Tourist
Posts: 4

Re: GoPro Hero 7 Silver freezing

An happy ending : I've sent back the gopro back to Amazon, then I bought a new one which, up to now, hasn't shown any freezing issues.

I have to consider the previous one as a faulty item, leading me to regain confidence with chinese crappy cameras since, according to my personal statistics, 50% of GoPros I've ever used were not working and I had a very negative experience on it.

 

Thank you again Support Hub and Happy new year to everyone,
CinghioPro