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Sightseer
Posts: 1

GoPro Hero 7 Not Charging

Hi,

I have recently purchased a GoPro Hero 7 White and it will not charge. The red light won't turn on and it won't power on. I have gone through many fourms and have tested all troubleshooting steps provided by the GoPro support team. PLEASE HELP!

GoPro
Posts: 9,584

Re: GoPro Hero 7 Not Charging

Hi @rossl0818

 

Please go over the steps on HERO7 Will Not Power On

Should it still be the same, reach out to our Support Team through https://gopro.com/help/ContactUs  

As this is a recent purchase, you can also refer to the same store/ channel you got the camera from.

Let us know how it goes.

 

Thanks!
Ej