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Tourist
Posts: 1

GoPro Hero 7 GPS not recording locations / speed on airplanes

I was traveling from Pakistan to Los Angeles. And over Greenland I captured some videos, even captured some videos of take offs and landings. Somehow there were no GPS signals to catch the locations or the speed on a GoPro, my iPhone 6s however did catch locations from time to time. 

What could the issue be ? Has anyone else experienced something like this ?

GoPro
Posts: 7,356

Re: GoPro Hero 7 GPS not recording locations / speed on airplanes

Hello @umayrm71. On those instances when GPS information was supposed to be recorded, do you recall getting the GPS indicator on your camera? How are you trying to view the GPS information on your videos? We see that you are using a HERO7 Black camera and there is currently an issue with displaying GPS gauges in Quik for desktop. If you haven't tried it, see if you can display GPS information using GoPro App and Quik fro mobile. There are instructions in the links below to guide you: 

Let us know what you find out. Thanks!

Explorer
Posts: 10,934

Re: GoPro Hero 7 GPS not recording locations / speed on airplanes

Just FYI. A phone will use cell towers as well as satellites for GPS data, so acquiring GPS with your phone is not a good measurement as to whether or not the camera will be able to do the same.
Adventurer
Posts: 8,748

Re: GoPro Hero 7 GPS not recording locations / speed on airplanes

 

@PS on a Plane at take off you can not just whip the camera out and go. you have to set up the camera and that can take over five minutes just to lock,,  Once up it can then lock on faster due to the camera having gps  still enabled while on standby.  In order to see the gps locking you can not see it on the main livefeed screen  but the  dashboard where Prefrence and other controls,.  This is one reason why Gopro needs to  have certain features shown,

 

BATTERY

GPS
RECORD BULLET

 

Or should we say look at the Hero 6  that is correctly shown.

 

You will need to offer us more detail on what you did.  you can load other software to get the gps seen but only if it was recording gps,  GoPro said here as well told us that  Guages on  windows platform is being wored on Since  October of 2018 its April 2019, I now just take my hero 6  if I ever want guages to work on my devices.