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Hiker
Posts: 14

GoPro Hero 7 Freeze

Is it normal to Freeze a gopro, because i didnt open or use my gopro for about 3 days and when i open it yesterday it has the sound of loud error thing or something like buzzing sound and the screen is just black with just light, does it mean the go pro is broken or does is mean it indicates that theres something wrong, but when i remove the battery and put it back on it came back to normal but im worried what happened yesterday is it because some say you should remove the battery if your not using it for like a day or 3 days
GoPro
Posts: 9,031

Re: GoPro Hero 7 Freeze

Hi @bryricafort

 

Yes. Other users suggest taking the battery out if the camera will not be used for some time.

Regarding the LCD screen issue, please refer to your other post for the the troubleshooting steps

 

Thanks!

Ej

Hiker
Posts: 14

Re: GoPro Hero 7 Freeze

Is it mean the gopro is damage or is it still ok?
GoPro
Posts: 9,031

Re: GoPro Hero 7 Freeze

Hi @bryricafort

 

If you have gone through the steps on Camera Freezes Up and it's still the same, please let our Support Team check on this further.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Let us know how it goes.

 

Thanks!

Ej