Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 4

GoPro Hero 7 Black re-connection problems with iPhone app

[ New ]

Hi,

 

Just got my Hero 7 and tested it for the first time on Friday 29thSeptember 2018.

 

I switch off Wireless Connections on the Hero 7 in order to save battery power, I learnt that trick with the Hero 5. After the initial connection, between the Hero 7 and the GoPro app, I have problems re-connecting the Hero 7 to the app for looking at my clips and for adjusting the settings.

 

To re-establish a connection, I have to use the Reset Connections menu on the Hero 7.

 

Also the iPhone doesn’t see the Hero 7’s WiFi network

 

I’m expecting the Hero 7 to connect like the Hero 5, am I doing something wrong?

 

GoPro Hero 7 v01.51

GoPro App v5.0.1 (2750)

iPhone 6s Plus iOS 12.0

 

Many thanks,

Robert.


Accepted Solutions
Hiker
Posts: 24

Re: GoPro Hero 7 Black re-connection problems with iPhone app

[ New ]
Change Gopro WiFi to 2GHz. That should do the trick.

View solution in original post


All Replies
Hiker
Posts: 24

Re: GoPro Hero 7 Black re-connection problems with iPhone app

[ New ]
Change Gopro WiFi to 2GHz. That should do the trick.
Tourist
Posts: 4

Re: GoPro Hero 7 Black re-connection problems with iPhone app

[ New ]

Hi agileridge22663,

 

Thanks for the reply.

 

I've changed the Wi-Fi Band to 2.4GHz (it was orginally set to 5GHz) and so far it does look like the Hero 7 connects more reliably to the iPhone app so that you can change the settings of the Hero 7 or look at the clips.

 

It does seem to take a while for the clip to transfer to the iPhone app, eventhough the settings on the iPhone show that I ams connected to the Hero 7's WiFi.

 

Regards,

Robert.