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Sightseer
Posts: 1

GoPro Hero 7 Black not recognized when attached to laptop.

 
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GoPro
Posts: 5,842

Re: GoPro Hero 7 Black not recognized when attached to laptop.

Hi @billv38584,

 

Please tell us more information. 

Are you using a Windows or Mac?

Are you using the original cable?

 

Have you tried uninstalling and reinstalling USB driver?

https://gopro.com/help/articles/solutions_troubleshooting/Camera-is-Not-Recognized-on-GoPro-App-for-...

https://www.youtube.com/watch?v=uem6BbNEj-I

It might help.

 

 

-Jay