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Hiker
Posts: 23

GoPro Hero 7 Black keeps freezing

Hello,

 

My gopro hero 7 black keeps freezing all the time and i have to remove then re-insert the battery (power off button stops working) to fix it and sometimes it's freezing all over again multiple times.

 

How can I fix this? I know i have the latest version because the app doesn't show any available updates and I'm using the recommended SD CARD --> San Disk Extreme V30 

 

Any solution for this? 

 

Thanks,

Charbel

GoPro
Posts: 11,993

Re: GoPro Hero 7 Black keeps freezing

Hi @mrwhitegoespro

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

Other users also suggest turning Auto Low Light off.

 

 

Thanks!

Ej

Hiker
Posts: 65

Re: GoPro Hero 7 Black keeps freezing

Please give us a comment about how you guys are planning to fix this