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Tourist
Posts: 1
Accepted Solution

GoPro Hero 6 video problem - advice?

Hi all,

Sorry for making the first post on here a request for help!

I have just bought myself a new Hero 6 so are brand new to GoPro, and I have a slight issue.

I have purchased one of the Sandisk recommended cards and all appeared to be well. However, I have just got back to look through some of my footage and have found that the camera seems to have a weird ‘jumping’ or misalignment for the odd frame throughout the videos.

Please see below link:

https://youtu.be/3mpNpwVTtDE

It only seems to be a single second or a single frame, but makes the video unuseable.... I didn’t make any sudden movements or anything, and whilst filming the sample I actually saw the issue happen live in the rear screen.

Any help/advice?

Many thanks in advance,


Simon

Ps. 1080p @ 100fps - all protune on except the sound

Accepted Solutions
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GoPro Community Manager
Posts: 7,027

Re: GoPro Hero 6 video problem - advice?

@bluewater63813 - We've seen similar reports in the past, and our latest firmware update should correct this for you. Instructions on how to do a manual update are at https://gopro.com/update/hero6.

 

Thanks,

Jeff

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,027

Re: GoPro Hero 6 video problem - advice?

@bluewater63813 - We've seen similar reports in the past, and our latest firmware update should correct this for you. Instructions on how to do a manual update are at https://gopro.com/update/hero6.

 

Thanks,

Jeff