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Sightseer
Posts: 1
Accepted Solution

GoPro Hero 6 serious glitches

Hi, I’m having serious problems with my GoPro. It’s been very glitchy since I got it at Christmas, mainly issues with the battery not charging, the GoPro not turning on or randomly turning itself off. I have just tried to instal the latest update and now it appears to be unusable. I’m just getting an exclamation mark symbol - ! - on the front screen and a blank rear screen. Can anyone help??
Thanks
James

Accepted Solutions
Nomad
Posts: 90

Re: GoPro Hero 6 serious glitches

[ Edited ]

OK try this steps to see what happen:

1- Pull th battery out of the GOPRO 

2- Use the USB C cable and connect it to a wall charger (Your Camera have to TURN ON no matter what)

3-  Go Here to donwload the LATEST FIRMWARE, but first just in case FORMAT your Micro SD Card from your computer) Click the below Image it will link you over that page)Screen Shot 2018-02-24 at 2.40.14 PM.png

4- Than Unzip the FILE than transfer the UPDATE folder over to your Micro SD Card

5- Make surre your GOPRO is turn off before insert the Micro SD Card 

6- When the Micro SD Card is in your GOPRO turn on you GP and let camera do the process

 

And you arw done... after all those step are done make sure do not remove the USB Cable check the camera settings play around with everything make sure its works than power off remove the USB cable and reinsert the Battery.

 

If you still have problem than you need to call GOPRO directly.

 

Good Luck. 

View solution in original post


All Replies
Nomad
Posts: 90

Re: GoPro Hero 6 serious glitches

[ Edited ]

OK try this steps to see what happen:

1- Pull th battery out of the GOPRO 

2- Use the USB C cable and connect it to a wall charger (Your Camera have to TURN ON no matter what)

3-  Go Here to donwload the LATEST FIRMWARE, but first just in case FORMAT your Micro SD Card from your computer) Click the below Image it will link you over that page)Screen Shot 2018-02-24 at 2.40.14 PM.png

4- Than Unzip the FILE than transfer the UPDATE folder over to your Micro SD Card

5- Make surre your GOPRO is turn off before insert the Micro SD Card 

6- When the Micro SD Card is in your GOPRO turn on you GP and let camera do the process

 

And you arw done... after all those step are done make sure do not remove the USB Cable check the camera settings play around with everything make sure its works than power off remove the USB cable and reinsert the Battery.

 

If you still have problem than you need to call GOPRO directly.

 

Good Luck. 

Highlighted
Nomad
Posts: 90

Re: GoPro Hero 6 serious glitches

VERY IMPORTANT while doing the Firmware Process DO NOT INTERRUP the entire process otherwise you may screw the GOPRO.