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Sightseer
Posts: 1

GoPro Hero 6 randomly turns on

I already checked the solution on this forum and did a manual update and factory reset, but the camera still randomly turns on. Moreover, it sometimes reboots. I tried it with multiple batteries and these happened with all the batteries.

What should i do now?

Thanks
Adventurer
Posts: 9,878

Re: GoPro Hero 6 randomly turns on

try to remove the card. and see  what happens on that?

Explorer
Posts: 12,069

Re: GoPro Hero 6 randomly turns on

Do the following in this order:

Unplug your camera from any power source other than the battery. Perform a factory reset (Preferences>Reset>Factory Reset). Do not connect to the app.

If the issue goes away, it was most likely the auto wake and transfer media between the app and camera causing the camera to turn on.

If the issue persist, remove the SD card.

If the issue goes away, there may be an issue with your card. Try using a different card if possible. Also, a FULL (not quick) format of the card might help.

If the issue persist, remove the battery and plug the camera into a wall outlet.

If the issue goes away, there may be an issue with the battery.


If none of these steps correct the issue, contact the GoPro Support Team and inform them of the issue and the steps you've taken to trouble shoot.