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Tourist
Posts: 1

GoPro Hero 6 Black Entrou Agua

[ New ]

Boa tarde!

Primeiramente, sou um cliente muito satisfetito com minha GoPro Hero 6 Black. 

 

Entretanto, ao fazer uma filmagem dentro do MAR, com snorkel (menos de 1 metro da superfície), que não era minha primeira vez fazendo este tipo de filmagem, ela simplesmente entrou água em toda sua carcaça, oxidando os plugs da bateria e parte eletro eletronica da mesma, aquecimento excessivo, deixando de funcionar. 

 

Anexo foto do equipamento danificado 

 

 

 

 

 

GoPro
Posts: 19,223

Re: GoPro Hero 6 Black Entrou Agua

[ New ]

Hello, @ricknet999. We do not see an image of the issue as you indicated in your post. It would  however be best to send it over to Support so they can help determine what may have caused water to enter the camera and damage it. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number. 


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