Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 7

Re: GoPro Hero 5 takes 11 seconds to turn off

[ New ]

No, the power off issue is fixed, but there's another issue with my camera that can't be fixed with software. When I power the camera down and leave it for a few hours, the battery is completely dead. I charged my GoPro yesterday to 100% and now, about 20 hours later it's at 0% while I haven't use the camera and it was powered off the whole time.

Explorer
Posts: 13,028

Re: GoPro Hero 5 takes 11 seconds to turn off

[ New ]
What SD card (make/model/size) are you using?
Adventurer
Posts: 13,644

Re: GoPro Hero 5 takes 11 seconds to turn off

[ New ]

Understood.    check to see if what is turned on and off. make sure you have wake up voice OFF, and voice command only on. wi-fi  lucky the hero 7 and Hero 6 are now the better and will turn off wifi in  8 minutes (arguement sake) and drain 1% a day. not 100% a day.       agree check the sd card you have and  also remove it and test it out without a card? for drain.

 

If this is a New camera do not hesitate to  return for a new one if it is passed the return policy then you have time. to  figure the issue out.