03-30-2021 11:35 AM
GoPro Hero 5 stuck on hero 5 logo[ New ]
My hero 5 stoped working. When turning it on it beeps and the LEDs are working as usual but the cam stays at the welcome screen saying "HERO 5" on the small screen. Cant record, backscreen is not working at all. I did a manual upgrade and later on a manual downgrade but nothings helping.......
03-30-2021 03:02 PM
Re: GoPro Hero 5 stuck on hero 5 logo[ New ]
@julienh676, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.