12-16-2017 10:35 AM
I can't control it via the app.
All software is up to date.
Solved! Go to Solution.
12-23-2017 11:24 AM
@marky64801 - How are you taking the shots? Are you turning the camera on before shooting, or just pressing the shutter button to start recording? Can you see the display on the back of the camera? If so, you can press the icon in the lower left corner and select different shooting modes.
12-23-2017 11:27 AM
The problem is I don't want burst mode. I want to use video mode. But I'm unable to change he the mode nor can I turn off the GoPro.
The only way to turn off to GoPro to to manually remove the battery
12-23-2017 06:18 PM
How exactly are you turning on the camera?
Also, it could be a firmware issue. Try doing a manual update on the camera. Instructions on how to do that can be found at https://gopro.com/update/hero5.
02-02-2018 02:45 AM
Mine is HERO 4