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Tourist
Posts: 2
Accepted Solution

GoPro Hero 5 stuck on burst mode

Having read numerous posts about hero 5 being stuck on burst mode and following the recommend steps, ny hero 5 is still stuck on burst mode.

I can't control it via the app.

All software is up to date.

Any ideas?

Accepted Solutions
Adventurer
Posts: 9,109

Re: GoPro Hero 5 stuck on burst mode

Perform a MANUAL update, not through Wi-Fi.
https://gopro.com/update

How are you turning the camera on (step by step including the location of the button you are pushing)?

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All Replies
GoPro Community Manager
Posts: 5,805

Re: GoPro Hero 5 stuck on burst mode

@marky64801 - How are you taking the shots? Are you turning the camera on before shooting, or just pressing the shutter button to start recording? Can you see the display on the back of the camera? If so, you can press the icon in the lower left corner and select different shooting modes.

 

Thanks,

Jeff

Tourist
Posts: 2

Re: GoPro Hero 5 stuck on burst mode

Hi Jeff,

The problem is I don't want burst mode. I want to use video mode. But I'm unable to change he the mode nor can I turn off the GoPro.

The only way to turn off to GoPro to to manually remove the battery
GoPro Community Manager
Posts: 5,805

Re: GoPro Hero 5 stuck on burst mode

How exactly are you turning on the camera?

 

Also, it could be a firmware issue. Try doing a manual update on the camera. Instructions on how to do that can be found at https://gopro.com/update/hero5.

Sightseer
Posts: 1

Re: GoPro Hero 5 stuck on burst mode

I am also having the exact same issue. My screen is completely unusable. Meaning I can’t connect to WiFi to update anything and I am travelling Asia with no computer/laptop to help.
Mine is HERO 4
Adventurer
Posts: 9,109

Re: GoPro Hero 5 stuck on burst mode

Perform a MANUAL update, not through Wi-Fi.
https://gopro.com/update

How are you turning the camera on (step by step including the location of the button you are pushing)?