GoPro Hero 5 session in busy and sd error [ New ]

[zippyvista85677]

Hello, so my GoPro Hero 5 Session is now coming with two errors. First when it starts up it says "Busy" and then after a couple of seconds it beeps and says "SD Card Error".

Im using a Samsung Evo Pro 32gb and my friends Sandisk Extreme Plus 32gb doesn't work either
I've tried to format the Samsung Evo SD card but with no results.

Anyone know a solution for this?

Thanks in advance!

Best regards,

Tim

[zippyvista85677]

Oh and also, I just recieved a Sandisk Extreme 32gb that is recommended by gopro and sold by gopro, this one doesn't work either.

When I connect the GoPro to the mobile app, it also wants to update and says "Not Enough Space, microSD is too full to install the update" but the SD card is completly empty.

Please someone help me with this issue.

Regards,

Tim

[aragon1006]

Hi @zippyvista85677

Thanks for the details shared.

It will be best to run the update manually. Please follow the steps on https://gopro.com/en/us/update/hero5_session

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej