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Sightseer
Posts: 1
Accepted Solution

GoPro Hero 5 protective lens leaking

Hi, my gopro leaking water from protective lens, i have tested 2 times and saw small amount of water between lens cover and lens. Is it a problem ? Do lens itself waterproof  or protective lens cover adds extra sealing ? (sorry for my english )


Accepted Solutions
GoPro
Posts: 3,924

Re: GoPro Hero 5 protective lens leaking

Hi @alperk0,

 

The camera will be waterproof without the lens cover, however his does add protection for the camera. I would make sure that there is nothing that is obstructing the seal of the lens cover and that it is fully installed on the camera. If you are still experiencing a leak with that lens cover reach out to our Support Team and they should be able to help you out.

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: GoPro Hero 5 protective lens leaking

Hi @alperk0,

 

The camera will be waterproof without the lens cover, however his does add protection for the camera. I would make sure that there is nothing that is obstructing the seal of the lens cover and that it is fully installed on the camera. If you are still experiencing a leak with that lens cover reach out to our Support Team and they should be able to help you out.

 

Best,

Ryan