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Sightseer
Posts: 1

GoPro Hero 5 not waterproof.

For the first time used camera under the water in Italy. Not more then 5min. After that camera is dead. It definitely does not do what it states on the tin. Any advice? Where shall I take it? Back to the retailer? I am UK based and camera was bought in UK.
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Adventurer
Posts: 13,466

Re: GoPro Hero 5 not waterproof.

If I  were you ai dry the camera as best as  Ican, head back to the retailer and tell tehm what you want to be done.  I also see what gopro will say not the forum an actual  chat or phone to gopro this is a forum, all they can do is tell you the same ole same ole.  call us or chat with us  there is a UK number or chat service and speak to a rep.