- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
06-07-2017 04:10 AM
GoPro Hero 5 front display is not working
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hello,
I bought GoPro Hero 5 last week. When I tried to test the same, my front display is not working. It is just blank.
I have updated the firmware 2.0 too. I got from my freind who is in U.S.A but I am in India. Unable to return the item too.
Someone please help me on this issue.
Solved! Go to Solution.
Accepted Solutions
06-07-2017 06:01 AM
Re: GoPro Hero 5 front display is not working
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
All Replies
06-07-2017 06:01 AM
Re: GoPro Hero 5 front display is not working
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-07-2017 06:21 AM
Re: GoPro Hero 5 front display is not working
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Thank you friend. Phone numbers for India is wrong in their support page and chat is not working. Bad page. :( Any way, I have contacted them thorugh mail and waiting for reply. support@gopro.com, is their support mail right ?
06-07-2017 06:35 AM
Re: GoPro Hero 5 front display is not working
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-07-2017 06:48 AM
Re: GoPro Hero 5 front display is not working
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
For that I need to contact them, but unfortunately both chat and phone numbers are not working. :( Chat is showing "Hang on while we connect you to an agent." but nothing happened.
06-07-2017 08:53 AM
Re: GoPro Hero 5 front display is not working
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
@chinnathamby - Chat can be busy. Calling in is going to be the better option. I believe the phone lines are open from 12:30pm to 9:30pm IST. The India numbers on the page at https://gopro.com/help/articles/Block/Telephone-Numbers are active, but if you're having trouble, our international number (US) is 650-436-4001.
Jeff