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Sightseer
Posts: 1

GoPro Hero 5 front and back display wont turn on.

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Hi,

 

I have an issue with one of my gopros. My Hero 5 suddenly wont turn on properly.

I hear the 3 beeps but the back screen doesnt turn on and neither does the small front display.

I cant record any video - if i press the record button nothing happens.

I can turn off the gopro and i hear the 7 beeps when it turns off.

I have tried an update but i dont believe this has worked.

I have tried this with the battery in and without but plugged in with cable.

Any ideas?

GoPro
Posts: 20,522

Re: GoPro Hero 5 front and back display wont turn on.

[ New ]

Hello, @ozmen. It would be best to get in touch with our Support Team for assistance on this matter. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number.