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Tourist
Posts: 2
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GoPro Hero 5 black waterdamage




Hi,

Good Day!

I have a question regarding on my GoPro Hero 5, the last time I used my GoPro it was okay but then it suddenly get moist when I turned on my camera. I bought it in Japan last March 2017. I thought GoPro Hero 5 is waterproof but why it has a watery moist inside the screen. My camera is okay it will turn on and beep but no display on screen (all black) and also I can't connect to Wifi Gopro Hero 5 Application.

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GoPro
Posts: 3,924

Re: GoPro Hero 5 black waterdamage

Hi @yiel06,

 

I am sorry to hear about those issues. For water damage related cameras you will need to get in touch with our Support Team directly. https://gopro.com/help/ContactUs

 

Best,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: GoPro Hero 5 black waterdamage

Hi @yiel06,

 

I am sorry to hear about those issues. For water damage related cameras you will need to get in touch with our Support Team directly. https://gopro.com/help/ContactUs

 

Best,

Ryan