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Sightseer
Posts: 1

GoPro Hero 5 black audio cut

Dear Sirs, I've bought my new GoPro 5 black camera last december 12 but I only used it for the first time two weeks ago.

Unfortunately, since the very beginning there was no audio recording in the videos.

Actually you can hear something sometimes - few words or sounds - but it's totally random and the audio recording is never constant for the whole video.

Besides, while downloading what was on the camera on my laptop, the whole camera turned to be very warm; I removed the battery and it was kinda hot... Is it safe ? Might I experience safety issues ?

 

Do you have a live chat ?

 

It's a brand new camera, only used twice... Help please

 

Vito