02-03-2017 12:40 PM
02-03-2017 03:05 PM
Hello..i just bought the smart remote and have the same problem..when i take a photo it takes burst of 30 photos..i need to push several times the record button to stop..can we update the remote firmware manually?
Sorry for my bad english.
03-01-2017 07:52 AM
We have received news from the Engineering Team regarding this issue you have long been having with the Smart Remote and the HERO5 Black.
It is currently a known issue with the Smart Remote itself. The HERO5 Black is compatible with the Smart Remote, but will have some limited functionality. At this time,our apologies about the inconvenience and we will update you as soon as possible.
As a workaround, we were informed that pressing the shutter button with a firmer hold will take a single photo, while a single tap starts the burst photo.
We hope this helps, please let us know if we may be able to assist you with anything else.
03-09-2017 04:37 PM
First GoPro for me....Same issue... Not very good when it start shooting burst when only one picture was expected.
I find out by pressing the record button directly on the camera will stop the burst processing.
Waiting for a firmware upgrade.
03-09-2017 11:23 PM