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Sightseer
Posts: 1

GoPro Hero 5 Session

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my GoPro session is stuck in updating mode and I cant enter it into the website for manual update because the serial number is warn away what should I do?


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GoPro
Posts: 19,776

Re: GoPro Hero 5 Session

[ New ]

Hello, @fredolay10. Am manual firmware update will help. To get the serial number, find the number in the version.txt file, located in the MISC folder on any SD card that has been used in the camera. See this article for reference. 

 

If you still do not have the serial number, you can use the sample serial number on the page that comes after this page after selecting "update your camera manually." 

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Highlighted
GoPro
Posts: 19,776

Re: GoPro Hero 5 Session

[ New ]

Hello, @fredolay10. Am manual firmware update will help. To get the serial number, find the number in the version.txt file, located in the MISC folder on any SD card that has been used in the camera. See this article for reference. 

 

If you still do not have the serial number, you can use the sample serial number on the page that comes after this page after selecting "update your camera manually."