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GoPro
Posts: 9,706

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

Hi @rgxhost

 

Our Support Team is available by phone or chat.

Please contact them during their hours of operation listed on https://gopro.com/help/ContactUs 

 

Thanks!

Ej

Explorer
Posts: 11,760

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

@rgxhost 

GoPro HERO5 Session doesn't record in HEVC

Explorer
Posts: 11,760

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

Converting h.264 video, which you are doing, will degrade the video quality. There is no reason to convert it. Your computer apparently doesn't perform well. This does not seem to be a GoPro issue.